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This is the best product for the price, we've had it now for 5 years. All our guests love it, there is never been any problem with the machine itself whatsoever, the fact that it grinds the beans makes your coffee perfect.
Didn't give it 5 stars as the plastic outer casing of the machine could hae a better fit and finish (it is after all a SAECO). Now it is perfect. This is a great machine - believe me I did a lot of research as I know my coffee. Love this machine - makes perfect coffee easily and conveniently - like as if it's from my local Peets (am using their great espresso beans). I did have a problem with my machine but it was quickly replaced by Aabree Coffee Company where i bought it from via Amazon. But it's solid and I love it.
I even like the fact that this machine isn't complicated it is very simple to use. I hardly ever write in depth reviews it's just that I am so happy with this machine and it saves so much money. Dont think Twice about buying this machine it is amazing and will pay for itself in a couple months of not going to the coffee shop. as well.
I also noticed that if you use bottled water you will have hardly any problems with the machine since most problems arise from calcium buildup from hard water and not to mention bottled water tastes so much better. I love it and I found out that the inside machinery is basically the same as the models that cost 2-3 times more. We are a family of 3 and we used to get 3 Coffee's lattes etc. The only thing that takes some time is to get the grind size and amount of coffee correct for the type of bean you have. I bought this for my mom and it had to be as easy as possible to use for her. I have been using it for 3 months now and have not had any problems at all it just takes a little bit of learning and trial and error don't forget to read the manual there are many little things that you should know so the machine will work properly without problems. You wouldn't think so but Dunkin Donuts whole orig beans work great and taste amazing for espresso I even talked to Saeco customer support and they said it was a great bean for it since it wasn't too oily. If you end up buying one of these try to get the solid black model since it isn't painted it is solid black plastic so there is nothing to chip and when the coffee or milk splashes you don't see the spots so it looks clean all the time unlike the silver models.
every day costing about $12-$15 daily and we had a instant boiling water dispenser in our kitchen sink that from what I found out costs about $30 a month to keep going since it is always on and now we turned that off and just use this machine for the boiling water for tea, cup a noodles, etc. I have to say I was skeptical about buying a super automatic machine and especially this one since it was one of the cheapest models. It really only takes about 1 minute for the machine to be ready in the morning from a cold start to make an espresso or boiling water for tea. Some people complain about the water and coffee capacity but unless you put this in an office you will be fine the water makes about 12-15 shots and coffee makes about 30 shots so you should be fine for a normal household.
Easy to use and makes great coffee. Adjust levels to make espresso or American brew.
However, as soon as you pull out the 'puck' drawer or open the door to reveal the brewgroup you can see the white base plastic. The fit is simply not as good as our earlier unit. The Veinna Black was molded entirely of the finished color and was smooth and glossy. The brew group is the same quality as the Saeco Vienna (it appears to be indentical) In fact all internal components appear to be the same with just a new enclosure. The joints and seams are sloppy and the gap varies from one side of the machine to the other.Nonetheless, the machine works flawlessly and brews a delicious cup of espresso, americano or coffee with ease.I gave this product review 4 stars because of the fit and finish (lack thereof), but the machine does what it is designed to do; brew a fast, fresh and wonderful hot drink right in your home. It is molded white plastic and painted silver on all surfaces visible when closed.
The silver paint is rather flat and rough. We bought this unit to replace a Saeco Vienna Black machine we had for 5 years. Speaking of the enclosure; that is my only disaapointment with this machine. Kind of cheesy.
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